MELTRIC is hiring a bilingual Application Engineer at our headquarters in Franklin, WI. This role serves as part of the Application Engineering team. The Application Engineer team is responsible for ensuring customer inquiries are given accurate and timely responses. Inquiries can be made by internal and/or external customers and can come into MELTRIC via email or phone calls. Inquiries may consist of product selection, application support, problem resolution, and other MELTRIC product-based issues. The bilingual Application Engineer is responsible for all technical inquiries from our subsidiary in Mexico.
Main responsibilities include:
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Monitors inquiries to Engineering department email inbox and responds in a professional and timely manner.
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Fields phone calls routed through Engineering queue to resolve customer issues.
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Quotes custom engineered products based on MELTRIC core devices.
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Travels to customer sites to inspect applications and address installation issues.
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Assists in certification and new product development projects as needed.
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Addresses all technical inquiries from our subsidiary in Mexico.
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Performs all other duties as assigned.
Reports to: Engineering Manager
Location: On-site Franklin, WI
Hard skills:
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Bachelor's Degree in Engineering. Mechanical or Electrical preferred.
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5+ years of experience in industrial or manufacturing setting.
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Fluency and good communication skills in both English and Spanish languages.
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Strong technical capabilities and experience with Electro-mechanical products.
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Familiarity with National Electric Code and UL test standards.
Soft skills:
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Ability to troubleshoot, problem-solve, and provide root cause analysis.
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Ability to manage multiple priorities and follow through on projects independently.
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Strong communication and writing skills.
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Ability to work in a team environment.
Highlights:
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Strong/stable organization experiencing continuous growth.
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Opportunity to work independently while functioning as a vital part of the MELTRIC team.
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Positive culture with work-life balance.
Compensation:
Base salary according to experience ($85,000 - $115,000) + potential annual bonus
Health, dental, vision, and life insurance
Short-term and long-term disability
401(k)
PTO
Meltric Corporation is an Equal Opportunity Employer and is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, age, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.
We encourage individuals of all backgrounds, experiences, abilities, and perspectives to apply. Reasonable accommodations will be provided to applicants with disabilities during the recruitment process. If you require accommodation during the hiring process, please contact Meltric’s HR Manager at 414-433-2709.
Unsolicited bulk e-mail, e-mail attachments, and junk e-mail of any kind are not accepted and will be discarded/filtered immediately upon receipt. Please do not send/e-mail resumes concerning listed positions unless specifically told to do so in the listing. Any unsolicited resumes will be immediately discarded.
For consideration, please submit a resume, cover letter, and salary requirements to [email protected].
